Slot Machines Today: 0    Total Posts: 2385

Moderator: FirstLady

Total:#5

Create Thread

[Chat (Android)] don't use money to play the game

[Copy link] 4/855

#1
Posted on 1/16/14 7:10:27 PM | Show thread starter's posts only

if any problems occur
the gm  will only give you the offical feply
and then this  gm will blame game player here
i was go in the boun game without stop
the gm say is my phone .wifi .sd card. network problem
but i play  many is all right   and then i go im the boun game without stop

Signature
#2
Posted on 1/16/14 7:35:06 PM | Show thread starter's posts only

Dear wai_ng(89377263),

I understand your distress over this situation however you must understand that without a screenshot of the issue, one can only speculate as to what actually occurred.  Further I know that in this particular situation it is impossible to capture a screenshot.  However if you are dissatisfied with the response received you can escalate up to the complaint department @ complaintsns@igg.com.  Thank you for your comment and patronage.

Signature

Follow IGG @Facebook.com/IGG    Follow CC @Facebook.com/CastleClash
#3
Posted on 1/17/14 4:56:03 PM | Show thread starter's posts only

now  because you have to stop and i lost the coin

Signature
#4
Posted on 1/17/14 5:00:26 PM | Show thread starter's posts only

we do not use money to play this game  this ga

Signature
#5
Posted on 1/17/14 5:07:46 PM | Show thread starter's posts only

wai_ng(89377263 replied at 1-17-2014 06:00 PM
we do not use money to play this game  this ga

Dear wai_ng(89377263),

I have provided you with the information needed to escalate your issue which is about all that we here in forum can do to help.  Please do not create multiple post regarding this, as it will be considered to be spamming which will only result in your account being sent to a banned to post status after only 3 warnings, and I would truly hate to see that happen, but will do what I must.  Thank you for your comments.

Signature

Follow IGG @Facebook.com/IGG    Follow CC @Facebook.com/CastleClash