I've hit jackpots twice on the rocks age game, no credits were issued either time. I have contacted support both times and just get the runaround it seems. has anyone else experienced this problem?
I have , not only on that game but others.I have repeatedly had 5 jackpots and have not gotten anything. I recieved winnings the first 2 times but after that I do not recieve a payout.At first I thought there was a configuration before you win but I read the winnings of jackpot and I think it is 1 ineach column adding up to 5 with no type of layout. I have had it at least 7 times with no payout.
You can try and submit a ticket directly to the service center as we here in the forum do not have the ability to access, audit or adjust your account. Thank you for your comment and patronage.
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I have been sçrewed out of bonuses among jackpots and all they do is have you typ3 all this info down then email you back saying you didnt provide enough info to go back and try again just to keep getting the same thing told to you.