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[Chat (Android)] Game Bug

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#1
Posted on 4/25/15 7:48:41 AM | Show thread starter's posts only

Hello!
I sent ticket yesterday, but nobody did not answer. I have a problem. My handy iphone 5s.
First I'am not register User Play Game. I have $900.000.000 but when i register my account, Remove my coins, only 1000$ now. I make printscreen $900.000.000 , if You Want, i Send photo. I,am very Time Play guest User and now remove my coins. Please give my coins this Account. Thank You!

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BypAnThEr
#2
Posted on 4/25/15 6:59:20 PM | Show thread starter's posts only

[Event]  Thread Game Bug 0 Reply   

1#BypAnThEr |
4/25/15 7:48:41 AM
Hello!
I sent ticket yesterday, but nobody did not answer. I have a problem. My handy iphone 5s.
First I'am not register User Play Game. I have $900.000.000 but when i register my account, Remove my coins, only 1000$ now. I make printscreen $900.000.000 , if You Want, i Send photo. I,am very Time Play guest User and now remove my coins. Please give my coins this Account. Thank You!

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#3
Posted on 4/28/15 1:08:57 AM | Show thread starter's posts only

Littlesmokey,

You have performed the correct actions, this will have to be resolved via the Customer Service Department, however if you remember the IGG ID# for the guest account, you can go to the settings cog and switch account until you see the correct account, otherwise you will have to wait for them to respond.

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#4
Posted on 5/8/15 5:20:58 PM | Show thread starter's posts only

I have been playing the New " Ascard Sails " for awhile now. And the Jackpot Bonus IS Rigged / Wonkey  ! The Rules state that once the Treasure Chest is 'FULL' of Wilds , it triggers the Jackpot Bonus round.. But I have sat and watched and counted the Wilds go into the Chest. It was 100 Wilds one day, and well OVER 100+ other days.. Anyone else notice this SCAM. ?? I did Send in Tickets, but NO Help there. Soo0OO0oo  What's da Deal. !?!?

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#5
Posted on 5/8/15 5:21:30 PM | Show thread starter's posts only

I have been playing the New " Ascard Sails " for awhile now. And the Jackpot Bonus IS Rigged / Wonkey  ! The Rules state that once the Treasure Chest is 'FULL' of Wilds , it triggers the Jackpot Bonus round.. But I have sat and watched and counted the Wilds go into the Chest. It was 100 Wilds one day, and well OVER 100+ other days.. Anyone else notice this SCAM. ?? I did Send in Tickets, but NO Help there. Soo0OO0oo  What's da Deal. !?!?

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#6
Posted on 5/9/15 2:47:21 AM | Show thread starter's posts only

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J
#7
Posted on 5/10/15 12:38:20 AM | Show thread starter's posts only

As a forum moderator there is only so much that I can do.  Anything directly related to your gaming account must be adjusted via Customer Service as I do not have access to your gaming accounts.

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