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#1
Posted on 1/18/15 5:53:37 PM | Show thread starter's posts only

Over the last several months ive seen the same game winners constanly scrolled across my screen...my self 5 x in the last several months i hit 5 jacpots on rock ages.once all one row n twice perfect top to bottom v's the other 2 were scattered random .....each time i hit those jackpots my game shut off...i logged back on and there is no win or payoff....my game is as if those spins never happen....thats why i brought up the constant same winners...always the same daily challenge winners...always the same jack pot winners...if this a waste of my time please let me know....i enjoy the distraction of playing but im starting to wonder why my jack pots dont count but others do...as far as daily challenge i realize it takes credits to win big but if im denied credits i win i cant see any use of continuing please respond

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#2
Posted on 1/19/15 10:53:35 AM | Show thread starter's posts only

(86145030),

If and when you hit a jackpot and the game does not payoff as it should, you will need to screenshot it and submit to Live Support via the in game link as no one in forum has the ability to access, audit or adjust your gaming account.

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#3
Posted on 1/19/15 12:28:25 PM | Show thread starter's posts only

as i told you when i hit....each time my game shuts off....i have to log back on and its as if the spin never occured....its impossible to screen shot it when it happens because my game shuts down...when i log back on it doesnt return to the previous game...

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#4
Posted on 1/20/15 6:42:58 PM | Show thread starter's posts only

(86145030) replied at 1-19-2015 01:28 PM
as i told you when i hit....each time my game shuts off....i have to log back on and its as if the s ...

(86145030),

I understand, I have experienced the same frustration, and it is not my intent to blow you off, I was merely informing you of the requirements of the Live Support Center.  My suggestion is that when you log back in, immediately contact them and explain the issue and do not allow them to blow you off.  Good Luck!

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#5
Posted on 1/29/15 1:35:55 AM | Show thread starter's posts only

Amen to this one. It does show the same name as winner all the time. Come on, I had 600,000 and it did not show my name. Maybe, just maybe the casino is saying they win that big. But in reality, no no no. I used to work at a nice "Casino" . It is the casino's goal to make money. Even if they stretch the facts abit. They are not lieing about the jackpot being hit. Just not as often as they make you believe.

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Deborah Trimble -- RunnIngTheWind
#6
Posted on 1/30/15 6:35:57 PM | Show thread starter's posts only

You know I have noticed on other slot type games that they do things like show the winners for the level above you, which of course seems big to you, or recycle the winners over and over, however I can not confirm or deny that this is occurring here.

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